Crew Leader Training (ENGLISH VERSION) / Central Ohio

GENERAL INFORMATION: Cancellations made 8 to 14 days prior to the course start date will be subject to a 30% cancellation fee. NO refunds will be issued for cancellations 7 days or less prior to the course, no shows, or cancellations on the day of the course. If, for any reason, the course is cancelled, enrollees will be notified, and fees refunded in full. Register early as class size is limited and will sell out quickly.

Production and maintenance landscape crew leaders have unique needs as they have to wear two hats: a worker and a leader. Crew leaders have to walk the fine line in working side by side with the employee and having to direct, motivate and critique at the same time. Managing former peers and friends can be especially difficult, dealing with problems and obstacles can take skills that can only be developed by stepping out of the work environment for a few days, learning best practices, applying it in a learning environment through role play, and then going back and applying it on the job.

In this dynamic seminar, foremen will learn:

• The central role of the “worker-leader”
• How to supervise friends, peers, and former equals
• How to communicate with their superiors
• How to generate accountability from their team
• How to motivate and delegate at the same time
• How to implement and follow work schedules
• How to budget and complete jobs on time
• How to manage problem behavior
• How to produce client focused work
• And more...

INSTRUCTED BY
ARMANDO ACTIS / Professor

Professor Actis provides management, inside sales & public relation training based on his education & experience in the landscaping & construction industry at Rendel’s Inc, where he is currently the Training & Project Manager for the Joliet Branch. He provides end user operation, application and maintenance training - training anyone from the casual user to the professionals in OSHA, safe & correct usage of landscaping and construction equipment He was Equipment Manager and judge for ILCA’s (Illinois Landscape Contractors Association) Certified Landscape Technician exams at Joliet Junior College.

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Crew Leader Training (ENGLISH VERSION) / Central Ohio